RETURN POLICY

Last updated April 10, 2019

Thank you for your purchase. We hope you are happy with your product. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return & refund policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return process

To return an item, place the product securely in its original packaging, and mail your return to the following address:

Full-facesnorkelmask.com
Attn: Returns
S Clarke Street 126
Chicago, IL 60603
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a tracking method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed and the store credit has been sent to you. Note that you shall receive a credit coupon delivered in your mailbox, which you can use freely with your next order.

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:
+31 252 347 176
returns@full-facesnorkelmask.com